Louise Donovan
When Santander U.K.’s artificial intelligence technology flagged unusual activity on a customer’s account last year, the bank’s staff had no idea it would lead to a human trafficking network being uncovered.
On their own, the transactions didn’t look like much. A 34-year-old man was making regular payments to budget airlines, mobile phone providers, and Vivastreet and Gumtree, websites that can be used to advertise genuine adult services but also to sell cars, computers, and more.
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