20 November 2024

Military services need more training, better feedback on officer evaluations critical for promotions, watchdog says

COREY DICKSTEIN

The U.S. military services should routinely train their officers about the intricacies of their officer evaluation systems and provide detailed feedback after each evaluation cycle, the Government Accountability Office concluded in a new report. 

The government watchdog agency found each of the Defense Department’s military services — the Army, Navy, Marine Corps, Air Force and Space Force — could improve their officer evaluation systems with some adjustments after a roughly 22-month review. While the GAO found the services were all using some “key practices,” they failed to incorporate others that could help them ensure their systems that evaluate commissioned officers produce accurate and unbiased results from which promotions boards can decide who should advance. 

Among the recommended changes, GAO suggested the services could better align how they evaluate commissioned officers with their overarching goals for their service, conduct regularly scheduled and detailed reviews of their officer evaluation systems, and provide officers “timely and actionable feedback” on their performance. 

By adopting such practices, according to the GAO report released Wednesday, “the services will have better assurance that their performance evaluation systems are designed, implemented, and regularly evaluated to ensure effectiveness.” 

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