And someone wanted Nortel’s secrets.
Shields found that a computer in Shanghai had hacked into the email account of an Ottawa-based Nortel executive. Using passwords stolen from the executive the intruder downloaded more than 450 documents from “Live Link” — a Nortel server used to warehouse sensitive intellectual property.
Shields soon found the hacker controlled the accounts of at least seven Nortel executives. This was no random cybercriminal. But who was it?
Shields examined the numerical internet addresses of computers extracting Nortel data and found that they were clustered into a tiny pinprick of cyberspace. He was stunned because it looked like a room filled with web servers. Whoever was behind these hackers, Shields believed, seemed to control China’s internet.
“It hit me like a ton of bricks,” Shields said.
Shields says the Internet addresses were all registered to Shanghai Faxian Corp., a company with no connection to Nortel that Shields determined was a front with no real business in China.
Shields spotted another major clue in Nortel’s logs of network traffic from Saturday, April 24, 2004. According to Shields, in just seven hours a Shanghai Faxian address downloaded 779 documents that day using the account of Nortel CEO Frank Dunn. The hack occurred four days before Dunn was fired, amid an investigation of accounting irregularities. To Shields, this suggested the Shanghai hackers knew exactly what Nortel’s board of directors planned, and the perfect time to extract a massive cache of records.
“To date, we have 1,488 documents which were downloaded,” Shields wrote to Nortel’s management in his “data theft” investigation report. “China is the source of all extractions we are aware of.”
For months Shields tracked the hackers. But Nortel’s brass was mostly disinterested in the investigation and did little more than change executive account passwords, Shields says. He says they were more focused on year-to-year profits and innovation budgets than protecting Nortel’s precious research. Mike Zafirovski, Nortel’s CEO from 2005 to 2009, did not respond to questions for this story sent to his LinkedIn account. Zafirovski said Shields was known to “cry wolf” and management didn’t believe hacking was a real issue, the Wall Street Journal reported in 2012.
So the systematic hacking continued, Shields says. And as a result, Shields says, in 2009 — after getting massively underbid on a series of contracts by China’s state-champion company Huawei — Nortel went bankrupt.
In the end, Shields determined China’s government gained complete control of Nortel’s internal systems. After ten years of cyberattacks they could see everything Nortel was doing, he says. The infiltration was so insidious, Shields says, that technicians in China could send encrypted packages of stolen Nortel data to Shanghai and Beijing, by sending Internet commands to a “backdoor” buried in a Nortel computer.
To visualize that in the real world — it would be similar to a foreign army constructing a hidden tunnel into Canada’s treasury vault, and marching out unimpeded with gold bars.
And it was more than coincidence, Shields believes, that upstart Huawei suddenly replaced Nortel as the world’s dominant internet technology provider.
“You could have put Steve Jobs in to run Nortel. But if you are up against a nation-state, Nortel would have failed, without Canadian government intervention,” Shields said.
“Canadians just don’t realize the extent of the Chinese government’s involvement in this thing.”
1:18Alliance Canada Hong Kong leader says a Huawei 5G network in Canada would track citizensAlliance Canada Hong Kong leader says a Huawei 5G network in Canada would track citizens
Now, more than 20 years after Nortel was first warned of Chinese Communist Party espionage, Hong Kong Canadians such as Cherie Wong say that Ottawa’s failure to protect Nortel and to promptly bar Huawei from modern 5G networks is putting lives at risk.
Wong, executive-director of Alliance Canada Hong Kong, an umbrella group for democracy advocates, says Chinese dissident groups are already tracked and targeted by the Chinese Communist Party in Canada, through Chinese social media apps like WeChat and TikTok. And the threat of Huawei 5G Internet in Canada is much worse, she says.
4:57Inside the Chinese military’s attack on NortelInside the Chinese military’s attack on Nortel
“It’s a growing concern whether or not Canada is equipped to combat this level of interference from the Chinese Communist Party,” Wong said.
“We are being threatened and harassed. So giving Huawei control of the internet means everything we do will be monitored and tracked and given to the Chinese state.”
However, Huawei strongly denies benefiting from the hacking of Nortel, and says it has never been accused of wrongdoing in Canada. The company says it complies with Canadian law and will not spy on Canadians.
People’s Republic of China officials in Canada did not respond to detailed questions for this story.
“Actionable intelligence”
A collection of Canadian military records sought by Global News that could shed light on reports of massive espionage inside Nortel’s former Ottawa research headquarters are currently in a delayed vetting disclosure process, a Canadian military spokesman informed Global News. But Brian Shields says he is certain Ottawa has records that will show Canadians “the truth about what happened to Nortel.”
One public record that suggests Ottawa may acknowledge a connection between China’s attack on Nortel and Huawei’s subsequent rise is a coy statement in the summary report of an academic conference held by Canadian Security Intelligence Service.
“Ex-Nortel employee Brian Shields, who had led the forensic investigation of the compromise, came forward to disclose his experiences,” the summary report says. “Nortel went bankrupt in 2009. Could there be a link between the Nortel breaches and the rising fortunes of Nortel’s main China-based competitors, Huawei and ZTE?”
The report doesn’t answer that question.
But a Canadian intelligence expert with knowledge of investigations at Nortel says Ottawa knows exactly what happened in the case.
“The evidence that China compromised Nortel is indisputable,” the expert said. “It was being systematically compromised, and everything was being taken. The only question is to what extent that caused Nortel to fall.”
Global News has agreed not to name the expert because of his concerns that China’s government is targeting him due to his probes of continuing cyberattacks.
The expert said China’s attack on Nortel had many facets, from systematic hacking and planting of electronic bugs and spies inside Nortel facilities, to usage of Chinese PhD students hired by Nortel to steal research, and attempts to compromise Nortel managers by using spies from the Chinese Communist Party and People’s Liberation Army.
Many of these allegations are consistent with a February 2020 U.S. Department of Justice indictment that alleges Huawei was involved in a decades-long conspiracy to steal technology from numerous victim companies in efforts to grow its market share, the expert said.
“There were visits by Nortel executives going to China to be wined and dined,” the expert said. “It was China’s classic United Front statecraft. And those executives were told in no uncertain terms by their security, ‘You are being recruited, and they will compromise your computers and cellphones.’”
But to Shields and former CSIS agents, it seemed Nortel management saw the warnings as exaggerated spy novel plots.
“There was detailed actionable intelligence naming people and methods and targets,” the expert said. “There were people that were caught, and devices found, and backdoors found and traced back to the Chinese. And this was escalated up to Nortel leaders. And they didn’t really want to see it.”
The expert said Canadian intelligence eventually made the stunning discovery that the Chinese Communist Party was using Chinese organized crime gangsters, in attacks on Nortel.
“We have seen organized crime, industry and government all spy and collect on Nortel,” the expert said.
“The best way to describe it is between a nation-state, industry and organized crime, there is cooperation to the point of collaboration and collusion. Spying on Nortel became a requirement that satisfied everyone in that community.”
In July — in a case that mirrors such allegations — the FBI accused Chinese intelligence services and organized crime groups of colluding in cyberattacks targeting COVID-19 vaccine research and intellectual property in many nations, and Chinese dissidents in Canada.
Michel Juneau-Katsuya — former CSIS Asia-Pacific desk chief — confirmed his former CSIS colleague’s observations regarding China’s attack on Nortel.
Juneau-Katsuya said he first completed a threat assessment on Nortel in the 1990s, and determined it was China’s top corporate espionage target. Soon CSIS recognized “quite an interesting traffic between Nortel and China,” Juneau-Katsuya says.
But his alerts to Nortel fell on deaf ears, he said.
“What is missing in the Nortel story is exploring the relationship that has been flagged about all those [Nortel] leaders going to China for decades,” Juneau-Katsuya said. “I am confident you can see relationships where the United Front Work Department will appear in the Nortel case.”
Beijing’s United Front — according to a 2020 report from Australian analyst Alex Joske — is the Chinese Communist Party’s vast political influence and espionage network, which uses actors from business, politics and organized crime, to target Western political and business leaders and obtain intellectual property for China.
Juneau-Katsuya suspects the Chinese Communist Party used the United Front to take Nortel down and boosted Huawei into its place by providing the company with subsidies and stolen technology.
“Nortel is one of those situations, where Canada had the lead internationally, and we let it go. Why? For one, there were forces within the Canadian government. And Huawei received billions from their government. So if I invest billions into you, I will expect to control that operation. And Huawei’s founder is from the People’s Liberation Army. So he knows how to follow orders. So I will make you very rich, and I will give you intelligence support, and I will assist in stealing information.”
“In retrospect, it’s clearly written on the wall how this happened. There is enough circumstantial evidence.”
Juneau-Katsuya’s former CSIS colleague said prior to Nortel’s collapse Ottawa lacked the strategic foresight and capacity to fight China’s infiltration.
The RCMP has jurisdictional and technical challenges investigating state-sponsored cybercrime, the expert said, while CSIS and the CSE, Canada’s cyberintelligence agency, are reluctant to involve themselves in threats against industry.
“It was like a game of volleyball when everyone calls the ball but no one goes for it,” the expert said. “The Nortel example was like we have a nation-state against our industrial complex, and we don’t even have an agency mandated to tackle it.”
8:41Canada should listen to intelligence community when deciding on HuaweiCanada should listen to intelligence community when deciding on Huawei
The expert said Canada is starting to recognize the gravity of state-sponsored attacks on private industry but the government still isn’t prosecuting cases.
Meanwhile, in the United States, the FBI is opening a new case against Chinese espionage every ten hours, according to director Christopher Wray.
It isn’t only China involved in corporate espionage. Western high-tech companies have also faced accusations of IP theft, most often in civil court battles. But according to the FBI the majority of IP theft cases involve a range of actors sponsored by the Chinese Communist Party.
“It’s the people of the United States who are the victims of what amounts to Chinese theft on a scale so massive that it represents one of the largest transfers of wealth in human history,” Wray said in July.
It remains to be seen what details the FBI will allege in its IP theft indictment against Huawei. And Huawei rejects allegations that it stole technology from companies in the United States in order to grow its market share.
But some former Nortel employees recognize the types of allegations made so far.
Shields and former Nortel corporate security employee Mike Kennedy told Global News about a case that occurred in the United States from about 2000 to 2003, the same time that Huawei allegedly reverse-engineered Cisco Internet routers according to the FBI indictment.
Some Nortel investigators alleged a company linked to Huawei had returned expensive networking equipment to a Nortel office and asked for a refund. Investigators judged the equipment had been completely disassembled and copied for IP theft. Kennedy and Shields said a third-party company was involved in this alleged reverse-engineering case, which resembles the FBI’s allegations against Huawei in the Cisco case.
But Huawei says it has never stolen IP from Nortel.
Wrestling with Unit 61398
For Brian Shields, when the U.S. cybersecurity firm Mandiant pointed to Unit 61398, it made perfect sense.
Unit 61398 is an elite People’s Liberation Army cyberwar unit that operates from a Shanghai compound, where it’s estimated hundreds of PLA hackers work day and night, sucking data from Western high-tech industries and political targets. According to Mandiant, the unit is tasked by the Chinese Communist Party’s most elite leaders to steal technology for industries chosen for growth in the party’s periodic five-year plans.
According to Mandiant, 61398 seeks broad swathes of intellectual property, business plans, pricing documents, and emails from targeted organizations’ leadership.
And in 2013, Mandiant reported Nortel was one of 141 North American entities 61398 attacked. For Shields, 61398’s reported tactics fit everything that he observed about the cluster of internet addresses in Shanghai.
Another fact that seems more than coincidental, Shields says, is that Huawei was founded in 1987 by former PLA engineer Ren Zhengfei. And the Chinese Communist Party’s five-year plan for 1986 to 1990 was to “speed up the construction of the energy, communications, telecommunications and raw materials industries.”
Equally damning, Shields says, is the intellectual property stolen from Nortel in 2004. The list of records, reviewed by Global News, includes strategy documents titled “Road-map values and challenges to Nortel,” and “Value Chain Dynamics & Industry Structure.”
And stolen R&D included documents with titles such as “Photonic Crystals and Large Scale Integration” and “Switching and Tuning Highly Integrated Optical Circuits” and “Speed Data Over Universal Mobile Telecommunications Service.”
These Nortel documents relate to its world-leading fibre optics equipment in 2004, and future innovations in 3G, 4G and 5G technology that enable incredibly detailed media to be sent worldwide via the internet.
“These were the crown jewels of Nortel R&D,” Shields said. “It was the future. And the only entity that could benefit from those kinds of documents being stolen, is a competitor.”
That’s why Shields says he cannot understand why Ottawa would even consider Huawei as a 5G network contender.
“I never said Huawei stole our technology, I said the Chinese government stole Nortel’s technology,” he said.
“I know what I found, and I know the discussions I had with certain people. Don’t Canadians deserve to know, too?”
But Huawei has repeatedly denied any wrongdoing in the Nortel case. Responding to questions from Global News, a spokesman pointed to a 2014 University of Ottawa study, which found that poor management decisions led to Nortel’s downfall, not hacking.
“There have been suggestions in the media that Chinese or other foreign espionage agents penetrated internal Nortel networks and computers in order to acquire technology and strategic information and that such action contributed to the downfall of the company,” the University of Ottawa study says. “We found no evidence of this and consider it unlikely.”
In an interview, Peter MacKinnon, one of the study authors, said any hacking of Nortel was inconsequential in comparison to Nortel management errors.
“There is no way the company could blame its failure on hacking by any party,” MacKinnon said. “It’s a timing thing, by saying Huawei has risen while Nortel went down. But that is not a direct relationship. There is no causation there.”
For his part, Ren Zhengfei — who did not respond to an interview request for this story — says Huawei did not steal Nortel’s IP, and it was the 2000 market crash that ultimately did in Nortel.
“Unfortunately, Nortel collapsed because the IT bubble burst,” a transcript of Ren’s 2019 interview with the Globe and Mail posted on Huawei’s website says.
And there is ample evidence of bad management at Nortel and lingering wounds from the 2000 crash, most notably in the accounting scandals that ultimately led to RCMP charges against Frank Dunn and two other Nortel managers. Dunn and the other two were eventually acquitted. Dunn could not be reached for comment on this story.
Astronomically low bids
Commodore Patrick Tyrrell, a retired military intelligence officer and the U.K.’s first cyberwarfare chief, says the Chinese Communist Party has mastered the art of waging war in cyberspace. Cyberwar strategy, Tyrrell says, fits the methods taught by ancient Chinese military general Sun Tzu, who said that territory can be seized without bloodshed, if the attacker patiently exploits an opponent’s vulnerabilities.
Huawei’s incredible growth in 20 years under the Chinese Communist Party and guided by PLA engineer Ren Zhengfei has the look of a Sun Tzu strategy, Tyrrell said.
“The first thing is, nobody does anything in China without the approval of the Chinese Communist Party. And if you look at Ren Zhengfei and the development of Huawei, it is quite clear this is a person with a military vision,” Tyrrell said. “If you have good intelligence, any military man will want to know the vulnerabilities in a particular company.”
“And over the years Huawei was undoubtedly successful in being able to take over Nortel.”
In Nortel’s case, Tyrrell says Huawei realized the Canadian giant’s Achilles Heel was its huge and costly inventory of technology assets. Generally, Chinese state-champions can stay afloat as long as Beijing decides to fund them. So they can afford to burn money and undercut competitors in strategic areas, Tyrrell says. But Western companies die when costs rise above sales. By 2008 Nortel was in trouble and it desperately needed to land the 3G Universal Mobile Telecommunications wireless contract offered in Canada by Telus Corp. and BCE Inc.
1:48United Kingdom’s first cyberwarfare chief says Canadian sovereignty riding on Huawei 5G decisionUnited Kingdom’s first cyberwarfare chief says Canadian sovereignty riding on Huawei 5G decision
But Huawei won the deal by underbidding Nortel an estimated 40 per cent. Telus and BCE did not respond to questions from Global News for this story.
“You go in and make sure Nortel can’t get the money to keep this behemoth afloat,” Tyrrell said. “Suddenly it collapses, and low and behold you can go pick the bits you want.”
A similar case occurred in 2005, Tyrrell says, when Huawei beat out Nortel and U.K. telecom Marconi to construct part of a $17-billion fibre optic network for British Telecom (BT).
Huawei underbid the next lowest bidder Marconi by $US 1 billion — about a 40 per cent discount — Tyrrell said. And one year later, Marconi collapsed.
“Suddenly this company comes in with this astronomically low bid. And they would also have known if a company needs to get this bid to literally survive,” Tyrrell said. “That is a powerful piece of information.”
BT did not respond to questions for this story. But its network deal with Huawei was criticized in a 2013 U.K. parliament intelligence and security committee report.
The report summarized allegations made widely against Huawei by companies such as Cisco and Motorola.
“It is alleged that Huawei was able to win many contracts by stealing technology from its rivals and then undercutting them on price,” the report says. “But Huawei strenuously denies that it has direct links with the Chinese Government or military, claiming that it receives no financial support from the Chinese Government.”
In response to questions about Huawei’s funding, a spokesman sent Global News a YouTube video produced by Huawei which says the company receives a minimal amount of R&D funding from the Chinese government.
“Huawei is repeatedly accused of being owned or funded by the Chinese government,” the linked video claims. “Truth is, Huawei is a private company and is 100 per cent employee-owned.”
On the BT deal, by 2006, security concerns were discovered on equipment installed by Huawei, the report says. And in 2008 British intelligence warned “theoretically, the Chinese State may be able to exploit any vulnerabilities in Huawei’s equipment in order to gain some access to the BT network.”
Finally, in 2011, the U.K. government briefed Huawei in China “on issues discovered with its equipment” the report says, and Huawei promised to address equipment problems.
Huawei did not respond to a question from Global News, regarding the alleged equipment problems.
Brian Shields and Patrick Tyrrell believe these sorts of network vulnerabilities cannot be mitigated because the Chinese Communist Party ultimately controls Chinese tech companies.
And Tyrrell says nothing less than Canada’s sovereignty is riding on Ottawa’s pending 5G decision.
“Whatever happens on your information grid is known in Beijing before it is known in Ottawa in a Huawei 5G network,” Tyrrell said.
“What that means is the Canadian government doesn’t have control of its destiny.”
The U.S. government has come to a similar conclusion.
This year former U.S. national security adviser H.R. McMaster asserted that in 2019, “a series of investigations revealed incontrovertible evidence of the grave national-security danger associated with a wide array of Huawei’s telecommunications equipment.”
“Many Huawei workers are simultaneously employed by China’s Ministry of State Security and the intelligence arm of the People’s Liberation Army,” McMaster wrote in The Atlantic. “Huawei technicians have used intercepted cell data to help autocratic leaders in Africa spy on, locate, and silence political opponents.”
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