According to "Augmented Human Enterprise" -- an academic study conducted by Goldsmiths (University of London) and enterprise software provider Automation Anywhere -- 71 per cent of Indian respondents said their employees used RPA and AI-based augmentation to its full potential -- the highest proportion for any of the four markets surveyed. While 66 per cent Indians said that they are empowered to take risks, 77 per cent said that their organisation prioritised employee development. India also outscored other markets on employee engagement and (with an impressive 84 per cent) on employee listening. "Think of the human body breathing. It's a complex and critical mechanism but automated so our brains are freed to power everything else we do. I think for many organisations, all they can do is 'breathe.' It's so impor ..
When that breathing is automated within the organisation, then employees can focus on so many creative and strategic issues and opportunities.
"It's perhaps why this unique research shows that augmented organisations outperform non-augmented enterprises and have more 'human' workplaces," Shukla added.
For the study, the research team surveyed senior business leaders from major enterprises in India, the UK, the US and Japan.
The team also interviewed leading automation and AI subject-matter experts, including technologists, CEOs, scientists and engineers.
They found that in global augmented workplaces, workers are 38 per cent more engaged than those in non-augmented workplaces.
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