Mediation Perspectives: Empathy versus Realpolitik?
“So many people want to join mediation teams without having worked on the micro-techniques of mediation. These may seem far removed from bringing warring factions together. It relates more to the normal management of human interaction in conflict. These techniques have to do with the way you hold yourself; the way you listen; and the way you recognize where people have a common interest (…)” Nicolas ‘Fink’ Haysom,[2] South African mediator in Burundi and Sudan and former UN Special Representative for Afghanistan.
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